Senior Specialist Revenue Assurance

Vodafone

Maseru

What You’ll Do

Vodacom Lesotho is seeking a Senior Specialist Revenue Assurance to deliver revenue and cost assurance for Vodacom through design, implementation, maintenance and continuous improvement of controls on GSM and Mobile Money products. The Senior Specialist will report to the Senior Manager Revenue Assurance and Fraud Management.

Key deliverables:
• Assist in supervision of all revenue assurance and fraud management activities
• Design and implement controls to ensure customer and product profitability (customer margin)
• Ensure integrity of GSM and Mobile Money platforms
• Lead and supervise reconciliation of all Mobile Money, Voice, Data and SMS usage across all business support systems to ensure completeness and accuracy
• Lead and supervise reconciliation of all (Value Added Services) transactions with third parties to ensure completeness and accuracy to prevent and/or resolve payments disputes

Competencies
• Customer obsession
• Goal driven detail conscious,
•... More Detail

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