Front of House Manager

BGA Recruitment

Jeffreys Bay

We are seeking a highly organised and customer-focused individual to join the team as a Front of House Manager in the Hospitality industry. As a Front of House Manager, you will have experience in managing large functions and be responsible for overseeing all aspects of the front of house operations, ensuring that guests have an exceptional experience during their visit. This role requires a high level of professionalism, excellent communication skills, and a strong ability to multitask and problem-solve in a fast-paced environment.

Responsibilities
• Oversee and coordinate the activities of the front of house staff to ensure an efficient and smooth operation
• Train and evaluate front of house team members on service standards, policies, and procedures
• Monitor and maintain the cleanliness and appearance of the restaurant, ensuring it meets industry standards and exceeds customer expectations
• Handle customer complaints and concerns with professionalism and find appropriate... More Detail

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