Transport Attendant
Updated: March 02, 2024 04:50 PM GMT
Full-time Job in Male
Marriott International
Malé, Maldives (+1 other)Job Number 24031722
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Maldives Fari Islands, North Male Atoll, Male, Maldives, Maldives VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? Y
Position Type Non-Management
POSITION SUMMARY
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks... More Detail
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