Customer Service Professional - Kuala Terengganu

Updated: April 28, 2024 10:41 AM GMT

1Millennium International Sdn Bhd

Kuala Terengganu, Terengganu

**Details**:

- Responsible to ensure customer satisfaction in providing service information and inquiries, complaints and feedback are attended promptly in professional manner.
- Handle inbound customer enquires & request including reports for services and billing enquiries.
- To gather from the customer all the information necessary to fulfill their requirement and enter accurately into the appropriate system.
- Responsible to ensure customer’s satisfaction in form of courteous and prompt service and update customers with accurate information.
- Ensure diligent follow up and fulfill promises made to customers.
- Establish and maintain good relationships with customers, build better customer experience
- Adhere strictly to the contact center standards operating procedures and guidelines.
• *Location**:
Location - Damansara Kim
• *Salary**: RM1500 + Shift Allowance + KPI Allowance + Transport Allowance

Working 5 days per week (2 off days)
• *Requirement**:

- Minimum SPM
- Basic... More Detail