Customer Care Associate

Altitude Games

Caloocan, Metro Manila

Job Description : Altitude Games is seeking a dedicated Customer Care Associate to join our team in Caloocan, NCR, Philippines.

As a Customer Care Associate, you will be responsible for providing top-notch customer service to our valued customers. This is an entry-level position ideal for individuals with a passion for customer care and a strong desire to grow in the industry.

Responsibilities : - Respond to customer inquiries via phone, email, and live chat in a timely and professional manner- Assist customers with product information, technical issues, and providing solutions to problems- Handle customer complaints and ensure customer satisfaction- Process orders, exchanges, and returns- Maintain accurate customer records and documentation- Collaborate with other teams to improve overall customer experienceRequirements : - 1 year of customer service experience preferred- Reliable and passionate about providing excellent customer service- Strong communication skills both verbal and... More Detail

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