Customer Relations Officer

IIE Varsity College , IIE Vega and IIE MSA

Westville

Direct Reporting Line:
Senior Customer Relations Officer

Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).

The IIE's Varsity College, Westville Campus has a vacancy for a Customer Relations Officer.

Duties and Responsibilities:

Student Registration and Academic Progression Counselling
• Facilitates consultations with students in cases where a change is required to their current registration contract, e.g. this could be for students who wish to change within a semester, between semesters or between years of study.
• Works with the Admission Centre to understand different curriculum scenarios (e.g. phase-in and phase-out etc.) to ensure that the student is advised... More Detail

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