Senior Manager- Service Management

Updated: April 27, 2024 07:29 PM GMT

EQPLUS TECHNOLOGIES PTY LTD

Alberton

The Senior Manager: Enterprise Client Service (Service Management) provides professional leadership and coordination for an integrated service delivery and service recovery function for Enterprise customers in line with organization’s Enterprise strategy. The incumbent manages Service Relationship and service delivery, driving persistent focus on the Client, supporting Top 100 High Value Customers, Priority and Express class customer base. They leverage technical and managerial expertise to integrate and optimise high performing teams, ensuring superior business performance and exceptional client service, retention and recovery. To achieve business growth targets across all segments by providing relevant and exceptional Services and client support.

CVS to be submitted directly to: teboho@eqplus.co.za Context: (Global influences, environmental / industry demands, organizational mission, etc.)
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