Customer Service Sales Specialist

Updated: March 03, 2024 04:38 PM GMT

Full-time Job in Nicosia

Yolanda's Chocolatiers

Nicosia, Cyprus

Company Description

We are Chocolatiers in search of a candidate who would love to join our Team. You will have the opportunity to be part of a great team and experience working with an innovative, creative, and artistic chocolate brand like ours!

Role Description

The Customer Service Sales Specialist role is a full-time on-site position based in our charming workshop in Nicosia. The Specialist will be responsible for providing excellent customer service and support, answering phone calls and emails, ensuring customer satisfaction, and delivering an exceptional customer experience. Key responsibilities include:
• Answering customer inquiries via phone and email by
• Providing product information, recommendations, and assistance with orders
• Resolving customer complaints in a timely and professional manner
• Ensuring customer satisfaction and providing an exceptional customer experience

Qualifications
• Customer service, support, and satisfaction skills
• Phone etiquette and... More Detail