Online Client Relations Officer

Bench

Davao City, Davao del Sur

Job Description : We are looking for a dynamic and energetic Online Client Relations Officer to join our team at Bench in Davao City, Philippines.

As an Associate Level position, the ideal candidate will have at least 4 years of experience in client relations or a related field.

The Online Client Relations Officer will be responsible for managing client relationships through various online channels, ensuring client satisfaction and retention.

Responsibilities : - Responding to client inquiries and concerns promptly and professionally through online platforms such as email, chat, and social media.
• Building and maintaining strong relationships with clients to ensure client satisfaction and retention.- Coordinating with other internal teams to address client issues and provide solutions in a timely manner.
• Monitoring client feedback and making suggestions for improvement to enhance the overall client experience.- Collaborating with the marketing team to create engaging online... More Detail

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