Collections Officer

Updated: March 02, 2024 04:51 PM GMT

Full-time Job in Kafr el-Sheikh, Kafr El-Sheikh Governorate

El-Hamoul, Al Kafr Ash Sharqi, El Hamool, Egypt

As Abgad's Collections Officer, your key responsibility contributes directly to collection process, ensuring a consistent, professional and effective customer interaction. Your key success indicator is ensuring all outstanding debts are collected on time.

Key Accountabilities:
• Follow up with customers to collect the payments before due dates via email, calls and visits as necessary and as per company procedure
• Responsible for handling and resolving any problems faced by the customers in the payment (payback) process
• Respond to client calls and inquiries for collection and payment related inquiries
• Checking the client’s payment history for accurate communication in terms of collection, ensuring timely payment
• Ensure that all collection procedures are operating in accordance to policies and procedures of the organization
• Prepare, review and update the lists of outstanding payments according to severity, due dates and schedules
• Dealing with the state authorities in cases... More Detail