Applications Support Senior Associate

myGwork

Ciudad Evita, Buenos Aires Province

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

The Application Support Associate within a Production Management team is responsible for technical support of production applications and infrastructure. This team provides support for Merchant Service Banking platforms and handles all support requests, incidents, issues, tickets and business continuity activities to ensure flawless and quality delivery of services to end users. This is a critical role requiring a highly dedicated individual who can take ownership and provide procedural and technical support to various teams and internal/external stakeholders. In addition to driving resolution of day-to-day issues, major incidents, and outages, the Application Support Associate will work hand-in-hand with application development, infrastructure and implementation teams. He or she will be responsible for implementing Best Practices, identifying opportunities for improvement... More Detail

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