Bilingual Chinese - English Customer Happiness Specialist

Updated: April 25, 2024 04:19 PM GMT

Strikingly

Lipa, Batangas

Join Our Team of Bilingual Customer Support Happiness Officers

At Strikingly, we are dedicated to empowering individuals to unleash their creativity through our modern, mobile-optimized website builder. Based in Shanghai, China, with strong ties to Silicon Valley investors like Y Combinator and Index Ventures, we are expanding our team to include Bilingual Chinese - English Customer Support Happiness Officers.

Responsibilities
• Be the voice of Strikingly by providing exceptional customer service via email and live-chat support
• Translate product content and customer communications into Chinese
• Cultivate expertise in our product and software to assist customers effectively
• Spread happiness and create WOW moments for our customers consistently
• Maintain a positive and collaborative atmosphere within the team

Qualifications
• Proficiency in Chinese and English communication
• Passion for assisting individuals with varying learning abilities
• Strong problem-solving and... More Detail