Korean Customer Happiness Specialist
Updated: May 18, 2024 07:46 PM GMT
Strikingly
Lipa, BatangasJoin Our Team as a Bilingual Korean Customer Support Professional
Overview
At Strikingly, we are a leading modern, mobile-optimized website builder with a clear mission to empower individuals to express their unique identities freely.
Responsibilities
• Represent our brand with authenticity and enthusiasm in every customer interaction, maintaining the Strikingly voice and tone
• Provide outstanding customer service across all communication channels, creating memorable experiences for both new and existing customers
• Translate product information and customer communications into Korean
• Develop expertise on our product and internal software to assist customers effectively
• Uphold a positive and cheerful attitude in all interactions
Requirements
• Fluency in Korean and English
• Genuine desire to assist individuals with varying levels of technical knowledge
• Enthusiasm for learning, problem-solving, and analytical thinking
• Previous experience in customer service within a... More Detail
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