Online Contact Center Representative

San Miguel Corporation

Caloocan, Metro Manila

Job Description : San Miguel Corporation is looking for a dynamic and customer-oriented Online Contact Center Representative to join our team in Caloocan, NCR, PH.

This part-time position at the Associate Level requires a minimum of 4 years of experience in customer service or a related field.

As an Online Contact Center Representative, you will be responsible for providing excellent customer service through various online communication channels, such as chat, email, and social media.

Responsibilities : - Respond to customer inquiries and resolve customer issues in a timely and professional manner- Communicate with customers through various online channels to provide assistance and support- Maintain a high level of customer satisfaction by addressing customer needs effectively- Collaborate with cross-functional teams to ensure seamless customer experiences- Act as a brand ambassador by upholding company values and promoting products and services- Provide feedback and suggestions... More Detail

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