Banking Services Manager

Updated: April 24, 2024 11:35 AM GMT

Mobilink Microfinance Bank Ltd

Mandi Bahauddin

Job Description
• Responsibilities: Customer Quick Account Opening (Current/Saving/Assan Current/Assan Savings/Loan) with obtaining all accurate and complete documents (as devised in MMBL Operations Manual & SBP Prudential Regulations). At the EOD, AOF and documents are to be sent to CPU with checklist. Record in shape of a report to be maintained.
• Provide friendly and responsive customer service by using excellent customer service skills
• Opening of L0/L1 (Branchless Banking) and reporting.
• To process transactions covering Remittances (clearing/internal transfers/Banker’s Cheque), customer’s transfer, charges recovery and Reconciliation.
• Obtain Customer Accounts Maintenance documents , after signature verifications (and other) forwarded to CPU
• Process Dormancy removal and deceased marking at Branch (documents to CPU).
• TDR applications acceptance and forwarding to CPU for processing.
• Issuance of Cheque Books/ATM to customers/shredding & maintain relevant registers.
•... More Detail