Web Chat Officer - Remote Work

Zalora Philippines

Caloocan, Metro Manila

Job Description : Zalora Philippines is seeking a motivated and reliable Web Chat Officer to join our team on a part-time basis.

As a Web Chat Officer, you will be responsible for providing exceptional customer service through online chat platforms.

This role will allow you to work remotely from the comfort of your own home.Responsibilities : - Respond to customer inquiries and provide support through web chat platforms- Assist customers with product information, order tracking, and issue resolution- Demonstrate empathy and emotional intelligence in all interactions with customers- Use effective communication skills to provide clear and concise responses- Collaborate with other team members to ensure a seamless customer experience- Proactively identify potential issues and escalate them to the appropriate department- Maintain accurate records of customer interactions and follow up as needed- Stay up-to-date on product knowledge and company policiesRequirements : - Bachelor's degree... More Detail

Apply Now

Similar Jobs

Companies Hiring in Caloocan, Metro Manila

Goldenlights Philippines Inc.

Toyota Balintawak - Caloocan

Toyota Balintawak - Caloocan (Official) – Caloocan

Caldwell Communications

Signarama Corporation

Sapient Hiring Hub

Heavy Equipment Corp.

Majestic Press Inc

Quezon City Local Government

EastWest Bank

Expedock

Tiger Sugar - SM Grand Central

Grab Philippines

Puregold Price Club Inc.

Sapient

Balikbayad

REPS & Co.

Purple Oven

Monde Nissin

Roami