Customer Relations Specialist

AHZ Sri Lanka

Colombo

Job Info:
• Company: AHZ Sri Lanka
• Position: Customer Relations Specialist
• Region: Colombo, Western Province
• Education: Confidential
• Seniority Level: Entry level
• Job Type: Full-time
• Industry: Higher Education

Job Description:
• Initiate contact with prospective leads through outbound calls.
• Assess leads based on criteria.
• Determine interest for further engagement.
• Follow up with leads via various channels.
• Chase leads systematically.
• Maintain professionalism in interactions.
• Record lead information in CRM.
• Ensure timely updates for efficient tracking.
• Analyze lead engagement metrics.
• Collaborate with counseling team for lead transfer.
• Provide background info for effective engagement.
• Check post-transfer support by counselors.

Who We Are Looking For:
• Fresh Graduates or Individuals with Up to One Year of Experience.
• Excellent Communication and Interaction Skills. More Detail

Apply Now

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