Customer Support Assistant - Work From Home

Zalora Philippines

Davao City, Davao del Sur

Job Description : Zalora Philippines is seeking a passionate and independent Customer Support Assistant to join our team on a part-time basis.

This position allows you to work from the comfort of your own home in Davao City, Davao, PH. As a Customer Support Assistant, you will be responsible for providing exceptional customer service to our clients and assisting them with any inquiries or issues they may have.

Responsibilities : - Respond to customer inquiries via phone, email, and chat in a professional and timely manner- Identify and assess customers' needs to achieve satisfaction- Resolve customer complaints and provide appropriate solutions- Keep accurate records of customer interactions and transactions- Collaborate with other team members to ensure customer satisfaction- Stay up-to-date on product knowledge in order to provide accurate information to customers- Assist in maintaining a positive and professional company imageRequirements : - Minimum of 3 years of experience in... More Detail

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