Junior Office Assistant

Updated: March 03, 2024 06:17 PM GMT

Full-time Job in Tullamore, County Offaly

The Water Treatment Centre

Tullamore, County Offaly, Ireland

Job description

Customer Service Assistant

Role will require a variety of skills including:
• Assisting with taking and processing service and installation orders and working with sales department
• Assisting with planning jobs for field service engineers using most efficient routes.
• Assisting with optimizing service database to ensure customers services are completed on schedule and filling downtime for service engineers. This role will require phone calls and text reminders for service to existing database.
• Customer service and general office duties including liaising with accounts department.
• Dealing with customers queries.

Skills Required
• Excellent communication skills written and verbal.
• Excellent Microsoft Suite Skills
• Good geographical knowledge of Ireland
• Ability to learn basic technical troubleshooting when training is provided
• Attention to detail and focus on efficiency and data management.

Job Type: Full-time

Job Types: Permanent, Full-time

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