Operations Processing Manager

Updated: April 20, 2024 09:11 PM GMT

FNB South Africa

Maseru

Job Description

To provide strategic direction within the Operations Processing Centre environment in support of FNBL overall strategy and business units via facilitation of payments (local & cross border), KYC compliance in line with regulatory guidelines, reconciliation management and back-office process efficiencies for superior customer service. As the OPC Manager you must always demonstrate excellent leadership qualities and be able to operate in a high-pressure environment.
• Develop and implement the OPC strategy in line with FNBL strategy with regular reviews to suit the business needs.
• Strategic management of payments related projects both internal and regulatory.
• Drive operational and cost efficiencies through process re-engineering and automation.
• Supervision and performance management of the team: regular contact with team leaders to ensure all tasks are dealt with on a daily basis.
• Ensure risk maturity and controls to ensure that OPC achieves acceptable audit... More Detail