Hub Supervisor (Lucena)

Lazada

Lucena, Quezon

Work arrangement

Full 5-day work in the office

The role

- Hub Supervisor is responsible for ensuring the highest quality of the work and maximixing productivity of the Hub Admins.

- Guide the team towards the hubs goal

- Cascade the team's direction and goal

- Monitor and ensure the execution of the plan while adhering to operations and compliance

Key Tasks and Responsibilities

- Ensure effective planning, allocation of parcels, clustering and rostering of Couriers in the event of Courier absenteeism, rest days, and excess or low loads.

- Ensure VOP and AVP Couriers are allocated/assigned the minimum quantity of parcels per VOP and AVP requirements.

- Facilitate and monitor the parcel sorting process to ensure parcels are accurately and completely sorted within the allocated timeframe and before cut-off times to achieve SDOD KPI.

- Supervisor is responsible to monitor the exception parcel segregation by Sorters are performed accurately and completely within allocated... More Detail

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