Guest Services Representative

U.S Air Force

Aviano, Province of Pordenone

About the position: This position is located at the Mountain View Lodge at Aviano AB, Italy.

This is a NAF (Non-Appropriated Fund) positions assigned to the 31st Force Support Squadron.

Scheduled tour of duty will require evenings, weekends, and holiday work hours..

Duties

Receives and confirms room reservations by letter, telephone, email, or personal contact.

Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed.

Ensures that only authorized patrons use government sponsored quarters.

Calculates and posts charges to patrons' accounts and balances totals with control records.

Accepts payment, makes change, and presents departing guests checkout statements.

Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report.

Maintains current checkout list. Maintains and sells sundry sales items to patrons.

Maintains a professional appearance... More Detail

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