Customer Experience Agent - San Nicolas

Alorica

Laoag City, Ilocos Norte

JOB SUMMARY

Performs routine customer service phone support to client specific needs. Work is performed under regular supervision.

Qualifications for External Candidates

Requirements

High school diploma or GED

Customer service experience is a plus

Strong computer navigational skills

Familiarity with Microsoft Office applications (Word, Excel)

Excellent oral and written communication skills

Exceptional listening / comprehension skills

Professional and courteous

Customer oriented

Work Environment

Regular work performed in a climate-controlled, call-center environment.

Ongoing usage of phone and computer systems

Physical Demands

Constant sedentary work

Benefits

Health, dental, and vision coverage / HSA

Paid holidays and sick time

Leadership programs

Paid training and tuition reimbursement

Employee assistance program More Detail

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