Byju's Recruitment - Customer Service Post

Updated: April 17, 2024 07:46 AM GMT

Byju's

Kottarakkara, Kerala (+90 others)

Byju's Recruitment

The Customer Service Representative is responsible for providing excellent customer service to Byju's users. The ideal candidate will have strong communication and problem-solving skills, as well as the ability to work independently and as part of a team.

Byju's Jobs Near Me

Responsibilities:
• Answer customer queries via phone, email, and chat.
• Troubleshoot technical issues and provide solutions to customers.
• Escalate complex issues to the appropriate team.
• Maintain a positive and professional demeanor at all times.
• Stay up-to-date on Byju's products and services.

Qualifications:
• Bachelor's degree in any discipline.
• 1+ year of experience in customer service or a related field.
• Strong communication and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite. More Detail