Reception Supervisor

Updated: March 02, 2024 08:06 PM GMT

Full-time Job in Letterkenny, County Donegal

Dillons Hotel

Letterkenny, County Donegal, Ireland

Key Duties and Responsibilities
• Ensure all guests receive a genuine warm, friendly and courteous welcome on arrival and during their stay rom all department personnel.
• Assist the Head Receptionist in the smooth day to day running of the reception ensuring SOPs are followed and all training is up to date.
• Assist in achieving goals in relation to customer comments, quality evaluations and hotel standards.
• Assist in efficiently and effectively controlling front office departmental operations.
• Work with the management team to ensure strong morale amongst the team at all times.

Requirements:
• 1-2 years experience in a similar role.
• Excellent organisational skills and the ability to oversee & delegate work to others as well as planning ahead for busier periods.
• A warm, friendly and approachable personality when dealing with fellow staff and guests.
• The ability to work on their own initiative, as well as being capable of working as part of a team.

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