On-Site Service Specialist
Updated: March 02, 2024 04:09 PM GMT
Full-time and Contractor Job in Cheonan-si, Chungcheongnam-do
Hitachi Energy
Cheonan-si, Chungcheongnam-do, South Korea• Management of facility & factory network, servers, & hardware; liaison to IT vendors to ensure business continuity.
• Troubleshoot issues throughout facility & with remote users along with:
• Printers – manage supplies, provide troubleshooting, & coordinate with technicians.
• Phones – assist end users with setup of mobile devices, including MFA, Wi-Fi, and email along with managing hardware and setup for internal Cisco phones.
• Accounts – manage use & upkeep of shared user accounts.
• Factory PCs – manage deployment of hardware and setup of various types of software.
• Network – assist with adding or modifying network connections & cabling.
• Hardware – assist & manage various cabling and peripherals for user workstations.
• Work with multiple teams on IS & IT needs for integration of new devices & machines.
• Provide documentation of issues, solutions, and potential problems.
• Provide ad-hoc training to IT users on common IT matters and guide them through self-service tools if... More Detail
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