Guest Service Agent

Updated: March 02, 2024 04:07 PM GMT

Full-time Job in Giza, Giza Governorate

Zewail City of Science and Technology

Giza, El Omraniya, Egypt

Description
• Maintain and keep financial records for residents / students .
• Maintain and keep all records for all special request at all times.
• Attend all phone calls and provide all appropriate information to residents / students .
• Check in residents / Students.
• Knowledge on all emergency procedures.
• Monitor and resolve all requests and provide all required information such as room rate and directions and assist all in the registration process.
• Responsible for greeting visitors/guests/students of the admission’s center in a courteous and professional manner; determines their needs and either provides the appropriate information or directs them to the appropriate person or department.
• Replying incoming mail/email with all details required.

Job Requirements
• Work is shift-based (rotating Shifts including Night Shifts ).
• English and Arabic Proficiency.
• Patience and good listening skills
• Good Organizational skills.
• Excellent computer skills in a Microsoft Windows... More Detail