Customer Service Specialist - Colombo Region

Axinom

Colombo

Job Info:
• Company: Axinom
• Position: Customer Service Specialist
• Region: Colombo, Western Province
• Education: Confidential
• Seniority Level: Entry level
• Salary: LKR 15.500 - LKR 39.000 per Month
• Job Type: Full-time
• Industry: IT Services and IT Consulting

We are currently seeking a dedicated and enthusiastic Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and ensuring a positive experience.

The ideal candidate should have excellent communication skills, be empathetic, and have the ability to work well under pressure. Prior experience in customer service is preferred but not required as training will be provided.
• Responsibilities:
• – Responding to customer inquiries via phone, email, and chat
• – Resolving customer issues in a timely and professional manner
• – Maintaining a high level of customer satisfaction
• –... More Detail

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