Remote Customer Care Officer

Updated: April 11, 2024 12:56 PM GMT

Megaworld Corporation

Davao City, Davao del Sur

Job Description : We are looking for a Remote Customer Care Officer to join our team at Megaworld Corporation in Davao City, Philippines.

As a full-time entry-level position, this role is perfect for individuals who are independent, passionate, adaptable, and have great attention to detail.

Responsibilities : - Respond to customer inquiries via phone, email, and chat in a timely manner- Resolve customer complaints by providing appropriate solutions and alternatives- Keep records of customer interactions, transactions, and complaints- Process orders, forms, applications, and requests- Provide accurate information about products and services- Maintain a positive and professional attitude towards customers at all times- Collaborate with team members to ensure customer satisfactionRequirements : - Excellent verbal and written communication skills- Ability to work independently and in a team environment- Strong problem-solving skills- Attention to detail and ability to multitask- Basic... More Detail