Client Support Associate - Remote Work

Sprout Solutions

Caloocan, Metro Manila

Job Description : Sprout Solutions is seeking a motivated and enthusiastic Client Support Associate to join our remote team in Caloocan, NCR, Philippines.

As a Client Support Associate, you will be responsible for providing exceptional customer service and support to our clients.

This is an entry-level position with no prior experience required, making it an excellent opportunity for individuals looking to start their career in customer support.

Responsibilities : - Responding to client inquiries via phone, email, and chat in a timely and professional manner- Resolving client issues and concerns effectively and efficiently- Providing product demonstrations and training sessions to clients- Collaborating with internal teams to ensure client satisfaction and success- Maintaining accurate and up-to-date client records in the CRM system- Assisting with the implementation of new clients and onboarding processes- Identifying opportunities for improvement in our products and services... More Detail

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