Swedish Customer Advisor - Sofia, Bulgaria

Updated: March 02, 2024 04:39 PM GMT

Full-time Job in Sofia Province

Cross Border Talents

Sofia, Bulgaria

Cross Border Talents is looking for Swedish Native Speakers for the position of Customer Support Agent to work in Sofia - Bulgaria.

Our Client

"is the leader in the BPO sector in Bulgaria. We have almost 50,000 team members across 20 countries. TELUS International Europe offers contact center solutions, ITO and creative customer service support for global customers in over 50 languages" Our client is a leading provider of multilingual player support localization and testing services for the games industry.

Primary Responsibilities

As a Customer Service Representative you will be a part of a great team and all together will:
• Listen and respond to customers queries by phone and email
• Provide accurate, valid and complete information to the clients’ requests
• Identify and assess customers’ needs to achieve satisfaction
Requirements
• Native/ fluent level Swedish
• Good understanding of English (B2);
• Ability to work in a team environment
• Ability to build trust with the... More Detail