Remote Bilingual Customer Experience Specialist
Updated: April 09, 2024 10:19 PM GMT
Strikingly
Lipa, BatangasJoin Our Team as a Remote Bilingual Customer Support Specialist
About Us
Strikingly is a user-friendly, mobile-optimized website builder with a mission to empower individuals to express their uniqueness. Based in Shanghai, China, with deep roots in Silicon Valley and backing from reputable investors like Y Combinator (W13) and SV Angel, we aim to provide exceptional customer service to users worldwide.
Responsibilities
Embody the Strikingly brand and voice in customer interactions
Create memorable experiences by delivering outstanding customer service via email, chat, and social media
Translate product information and customer communications
Become an expert on our product and internal software to assist customers effectively
Promote positivity and happiness in all interactions with customers and team members
Requirements
Fluency in both Slovak and English
Passion for assisting individuals with varying levels of knowledge
Strong problem-solving skills and enthusiasm for... More Detail
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