Senior Operations Manager

Foundever

Tarlac City, Tarlac

Summary of Responsibilities
• Manages first-line supervisors that are responsible for managing the day-to-day operations of a team of representatives handling customer inquiries and issues.
• Ensures client and corporate service, quality and contribution goals are met. Ensures that financial, metric and associate satisfaction goals are met.
• Provides leadership and management to associates.
• Provides training and development opportunities for supervisory team.
• Coaches and mentors team supervisors.
• Regularly conducts supervisor team meetings.
• Supervises multiple teams for one or more client

Job Qualifications
• Four-year college degree in Business Management/Administration or equivalent combination of education and directly related experience.
• 2 or more years of direct related experience as a Sr. Operations Manager.
• Strong leadership skills with the ability to manage large groups of people.
• Strong analytical thinking skill, verbal/written communication and facilitation... More Detail

Apply Now

Similar Jobs

Companies Hiring in Tarlac City, Central Luzon

Neksjob

Neksjob Philippines

Neksjob Philippines

Alberta Health Services

Pilmico Foods Corporation

Walter Mart

BW Superbakeshop

Foundever

Stack Services Co.

Grand Canyon Multi-Holdings, Inc.

TKHS Group Incorporated

Planate Management Group

Neksjob Philippines

Robinsons Land Corporation

Aboitiz Power Generation Group

Sutherland

Memorial Healthcare System

INTERNATIONAL WIRING SYSTEMS (PHILS.) CORPORATION

WorkQC Group

Potato Corner