Customer Support Officer

Humble Sustainability

Davao City, Davao del Sur

Job Description : Humble Sustainability is seeking a part-time Customer Support Officer to join our dynamic team in Davao City, PH.

As an Entry Level Customer Support Officer, you will be responsible for providing excellent customer service to our clients while promoting our sustainable products and services.

Responsibilities : 1. Responding to customer inquiries and resolving issues in a timely and professional manner2. Assisting customers with product information, pricing, and ordering processes3.

Troubleshooting technical issues with online platforms and guiding customers through solutions4. Collaborating with sales and marketing teams to promote products and services5.

Conducting market research to identify customer needs and preferences6. Maintaining accurate records of customer interactions and transactions7.

Contributing to the improvement of customer support processes and procedures8. Keeping updated on industry trends and product knowledge9.

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