SC2024-003493 Software Support Center (JSSC) System Engineer (NS) - TUE 16 Apr

Updated: April 08, 2024 08:44 PM GMT

EMW, Inc.

Mons

Deadline Date: Tuesday 16 April 2024

Requirement: Software Support Center (JSSC) System Engineer

Location: Mons, BE

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 1114

Required Start Date: 27 May 2024

End Contract Date: 31 December 2024

Required Security Clearance: NATO SECRET

Duties and Role:

The Engineer will have to:
• Install, maintain, monitor and support the JSSC applications (CSD, ICMT, AOSS, Namis initially + CoreGIS, Intel-FS, ANB, Release Server, HMART in a second phase) mainly in support of Operations, NST program support, SME007, NATO exercises, and when these requests/exercises are not being planned, prepared for or executed, to be able to support the mentioned systems for current Operations, under the CSLA.
• Provide timely response and resolution to all support tickets (incidents, service requests and changes) following the internal processes
• Escalate issues to level 3 support team as appropriate, support in the troubleshooting... More Detail