Customer Service Representative - Colombo Region

Tech Threads International (pvt) Ltd.

Colombo

Job Info:
• Company: Tech Threads International (pvt) Ltd.
• Position: Customer Service Representative
• Region: Colombo, Western Province
• Education: Confidential
• Seniority Level: Mid-Senior level
• Job Type: Full-time
• Industry: Software Development

Company Description:

Tech Threads International (pvt) Ltd. is an IT services provider in Colombo, offering a wide range of IT services. We are seeking a Customer Service Representative to provide support, resolve inquiries, and enhance customer satisfaction. Responsibilities include addressing customer issues, resolving complaints, and maintaining records. Qualifications include customer service skills, communication proficiency, CRM knowledge, and a degree in a related field.

Role Description:

This full-time, on-site role focuses on customer support and satisfaction. Daily tasks involve addressing inquiries, troubleshooting technical issues, and providing product information. The Customer Service Representative will also suggest... More Detail

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