Web Chat Associate - Remote Work

Pearlpay

Caloocan, Metro Manila

Job Description : PearlPay is seeking a motivated and detail-oriented Web Chat Associate to join our remote team in Caloocan, Philippines.

As a Web Chat Associate, you will be responsible for providing excellent customer service through online chat support. This is a part-time entry-level position with no prior experience required.

Responsibilities : - Respond to customer inquiries and provide support through web chat- Resolve customer issues in a timely and professional manner- Maintain a positive and empathetic attitude towards customers- Utilize critical thinking skills to problem solve and provide innovative solutions- Collaborate with team members to ensure seamless customer experience- Keep accurate records of customer interactions and transactions- Follow company guidelines and procedures for customer supportRequirements : - Passionate and resilient personality traits- Strong communication skills, both written and verbal- Ability to think critically and provide innovative... More Detail

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