Technical Support Specialist
Updated: April 06, 2024 01:31 PM GMT
Honeywell
Vallensbæk StrandTechnical Support Specialist (Hardware + Software) – District Nordics
Are you passionate about becoming the expert in software solutions for commercial buildings? Do you excel at solving complex technical issues and providing exceptional support? We're seeking a dedicated individual to join our team as a Technical Support Specialist in the District Nordics.
Responsibilities
• Serve as our Nordics software expert for Connected products & Software in commercial buildings.
• Address complex technical issues from our system integrator partner network.
• Identify root causes of problems and deliver effective solutions to partners.
• Collaborate with internal departments to ensure timely resolution of customer issues.
• Manage customer calls and tickets using SalesForce.
Customer Trainings
• Plan, organize, and execute training sessions for supported products/software.
Sales Support
• Play a crucial role in supporting the growth of our Nordic sales organization.
Basic Qualifications
•... More Detail
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