Customer Service Specialist

TeamIn Ltd

Moratuwa

Customer Experience Specialist

We are seeking a dynamic and customer-centric individuals to join our team as a Customer Experience Specialist. This role is ideal for someone with a passion for delivering exceptional service and creating positive interactions with customers. As a Customer Experience Specialist, you will be responsible for ensuring that every customer interaction is memorable, efficient, and meets their needs. This position requires a maximum of two years of relevant experience, fluency in spoken English, and a strong command of calculation skills.
• Engage with customers through various channels including phone, email, live chat to provide support and assistance.
• Listen to customer inquiries, concerns and strive to resolve them in a timely and satisfactory manner.
• Demonstrate a solid understanding of our products/services to effectively address customer inquiries and provide accurate information.
• Process customer orders, estimates, and payments efficiently while... More Detail

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