Call Center Officer

Beautymnl

Caloocan, Metro Manila

Job Description : BeautyMNL is seeking a detail-oriented and customer-focused Call Center Officer to join our team in Caloocan, NCR, Philippines.

This is a part-time entry-level position with no experience required. We are looking for individuals who are adaptable, reliable, possess excellent time management skills, and have a strategic planning mindset.

Responsibilities : - Manage inbound and outbound calls in a professional and courteous manner- Assist customers with inquiries, concerns, and feedback regarding BeautyMNL products and services- Provide accurate information about products, promotions, and policies- Process customer orders, returns, and exchanges- Ensure customer satisfaction by resolving issues in a timely and effective manner- Collaborate with other departments to address customer needs and improve overall service delivery- Follow company policies and procedures to maintain a high standard of customer serviceRequirements : - High school diploma or equivalent... More Detail

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