Account Support Associate - Remote Work

Booky

Caloocan, Metro Manila

Job Description : We are looking for a proactive and dynamic Account Support Associate to join our team at Booky. This is a remote work position based in Caloocan, NCR, Philippines.

As an Associate Level role, we require at least 3 years of experience in a related field.Responsibilities : - Provide account support to our clients, assisting with inquiries, troubleshooting issues, and ensuring customer satisfaction.
• Collaborate with the sales team to coordinate account management and client retention efforts.- Utilize CRM tools to track customer interactions and maintain accurate records.
• Assist with client onboarding and training to ensure a smooth transition to our platform.- Analyze customer data and provide insights to improve account performance and drive revenue growth.
• Develop strong relationships with clients to promote long-term partnerships and loyalty.- Stay up to date on industry trends and developments to provide clients with relevant recommendations and... More Detail

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