Customer Service Representatives CSR | Telco Account | Cagayan de Oro

Mediatics Digital Indonesia

Cagayan de Oro, Misamis Oriental

• Identifying and assessing a customer’s needs to ensure they are satisfied
• Recommend products or services to customers based on their needs and preferences
• Resolve product or service problems by clarifying the customer's complaints and giving step by step instructions for basic issues
• Process request for account activation, upgrade, renewal of subscription, sending and clarifying of details in the billing statements

Minimum Qualifications
• High school graduate or Senior high school graduate
• With or without experience. New graduates are welcome to apply.
• Previous technical background is also a plus
• Above average English communication skills
• Typing speed of 25wpm
• Amenable to shifting schedules including Night Shifts
• Willing to be assigned in Cagayan de Oro More Detail

Apply Now

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