Customer Service Representatives | Pioneer Account | Blended Chat and Voice...

Mediatics Digital Indonesia

Lipa, Batangas

• Maintain the highest level of confidentiality with all information obtained.
• Represent the company in a manner that maintains and expands positive relations with all customers
• Serve customers in opening new accounts, updating current accounts, and closing accounts
• Evaluate customer requests for service charge refunds and process necessary paperwork to refund customer service charges as necessary

Minimum Qualifications
• SHS graduate or completed at least 2 years (4 semesters) in college
• At least 6 months BPO experience with total of 1 year customer service or customer facing experience
• Good to advanced English communication skills
• Can work on shifting schedule including night shift
• Willing to work onsite in Lipa, Batangas

Salary Package
• Basic salary and allowances P23,000
• 20% Night shift differential pay
• HMO benefit - including 2 dependents
• Life insurance
• Paid vacation and sick leave credits
• Government mandated benefits More Detail

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