Bilingual (FR/EN) Customer Service Representative - Meknes

Updated: March 30, 2024 11:33 AM GMT

Cnexia

Meknes

As a Bilingual Advisor, you will be responsible for :

- Analyze customer needs, propose new products, develop effective sales pitches).

- Excellent interpersonal skills and the ability to listen to customers and respond appropriately to their needs;

- be able to develop the right arguments to convince prospects.

- Manage your customer portfolio (canvassing, prospecting, monitoring, benchmarking, etc.).

- Follow up on sales and ensure that they run smoothly;

- Apply defined processes and master the use of tools.

- Contribute to the smooth running of the department.

- Ensure qualitative and quantitative targets are met.

• A minimum level of college degree (bac+2) in communication, salesforce, Literature or computer science.

• A former experience in a customer service in the call center’s field would be a significant plus.

• A good flexibility to work variable schedules, 44 hours per week.

• Fluenty in both English and French.

• Being familiar with computer handling as a... More Detail