Senior Supervisor

Updated: March 30, 2024 05:27 AM GMT

West Tech Shipping

St John's

OUR MISSION

West Tech Shipping is dedicated to getting your goods to you quickly, while consistently offering world class customer service, by the most efficient team, demonstrating strong dependability and providing competitive pricing.

SENIOR SUPERVISOR

We are in need of an experienced Senior Supervisor to oversee the logistics and management of business operations. The ideal candidate will champion customer satisfaction, with a focused approach to profitability. This will be achieved through the generation of new business, and a collaborative leadership style that inspires every team member to deliver outstanding customer service, thereby ensuring client retention.

JOB DUTIES
• Deliver an outstanding service experience to all customers.
• Promote organic growth through high levels of customer engagement.
• Take ownership of customer concerns with a goal of proactive follow-up and 100% resolution.
• Review and perfect service procedures, policies, and standards to optimize... More Detail