Customer Service Trainee

Updated: March 30, 2024 03:01 AM GMT

Better HR

Western Province

Job Info:
• Company: Better HR
• Position: Customer Service Trainee
• Region: Colombo District, Western Province
• Education: Confidential
• Seniority Level: Internship
• Salary: LKR 18.000 - LKR 40.000 per Month
• Job Type: Full-time
• Industry: Information and Internet, Technology

About Better HR:

Better HR is a leading HR and Payroll software company providing innovative solutions to streamline HR processes for over 200 companies in Myanmar, Sri Lanka, Vietnam, and the Maldives. Join us and be part of a dynamic team providing cutting-edge HR solutions.

Job Description:
• Handle customer inquiries via phone, email, and in person
• Resolve customer complaints promptly and efficiently
• Maintain customer databases and records
• Work closely with internal teams to ensure customer satisfaction
• Provide feedback to improve customer service processes

Job Requirements:
• Knowledge of customer service principles
• Strong communication and interpersonal skills
• Problem-solving... More Detail