Front Office Manager (Only Local)

Accor Hotels

Rạch Giá, Kien Giang

Job Description

GENERAL MISSION

He/She is responsible to monitor Front Office. He/She is in charge of the training program of the different section under his/her/her supervision. He/She is responsible for the guest’s satisfaction in accordance with the Hotels standard. Control the Front Office, expenses to a minimum level and maximize the revenue through room and guest sales.

Report to the Director of Rooms

RESPONSIBILITIES AND MEANS

ADMINISTRATIVE RESPONSIBILITIES

1. Make reports to the Director of Rooms

2. Hold/Attend meetings and briefings by department head as scheduled.

3. Attend all training programs designed for him/her and all other managers.

4. Ensure that the safety policy and procedures are effectively communicated to all employees and contractors.

5. Ensure that safety procedures and other safety information is complied with.

6. Ensure that safety issues are resolved in consultation with employees.

7. Promote Occupational Health & Safety, Equal Employment... More Detail

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