Service Delivery Manager

Updated: March 02, 2024 04:13 PM GMT

Full-time Job in Auckland

Tourism New Zealand

Auckland, New Zealand

• Permanent
• Based Auckland

Qualmark is New Zealand tourism's official quality assurance organisation and is 100% owned by Tourism New Zealand. When a business displays the Qualmark symbol you can be assured that it meets world class sustainable tourism business standards.

What will you be doing | Ngā whainga

This role will lead a remote team of Qualmark Specialists to ensure that Qualmark delivers highly valued quality assurance assessments to Qualmark members, in particular those businesses that are in the tourism accommodation sector.

Of key importance will be ensuring assessments are delivered on time and members see value in the process and results and they are supported on their sustainable journey.

You will foster a high-performance culture in the team ensuring operating efficiencies and delivering consistent high-quality assessments to our members.

You will play an important role in businesses becoming more sustainable from a people, environmental and operational... More Detail