Bilingual Korean Customer Support Specialist

Updated: March 27, 2024 04:39 PM GMT

Strikingly

Lipa, Batangas

Join Our Dynamic Team at Strikingly as a Bilingual Korean Customer Support Professional

At Strikingly, we are a leading mobile-optimized website builder dedicated to empowering individuals to express their unique identities effortlessly.

Responsibilities

Spread happiness by providing outstanding customer support via email, chat, and social media.

Embody the Strikingly voice and tone in all customer interactions.

Translate product information and customer communications.

Become an expert on our product and internal software to assist customers effectively.

Maintain a positive and happy atmosphere in customer and team interactions.

Requirements

Fluency in Korean and English.

Passion for helping individuals with different levels of expertise.

Love for learning, problem-solving, and analytics.

Previous experience in customer service within a fast-paced setting.

Availability for full-time employment (40 hours per week).

Access to a desktop/computer meeting specific technical... More Detail