Support Engineer

Updated: March 03, 2024 06:18 PM GMT

Full-time Job in Rehovot, Center District

Dot Compliance

Rehovot, Israel

We are looking for a Support Engineer to become an integral part of our Customer Support team at Dot Compliance.

At Dot Compliance, we strive to ensure customer satisfaction and improve user’s experience. You will be working directly with the customers and closely with our services, development, and product teams.

Dot Compliance is a cloud-based, innovative software company, and our product allows pharma and medical device companies to manage their quality and compliance processes electronically.

Our ideal candidate is passionate about learning new technologies and organizing information/data, and keen on becoming a part of a growing and dynamic team. Customer success is our top value, and this role requires individuals to be customer and service oriented.

Responsibilities:
• Diagnose and troubleshoot technical issues.
• A key liaison between the customers and Dot Compliance.
• Provide technical support and communicate with our customers.
• Ensure customer satisfaction and... More Detail